Privacy Policy

Last updated: 13/11/2025

KJE Living Free Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you interact with us, submit a quote request, or rent our gear.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you submit a form, request a quote, or rent from us:

- Name

- Email address

- Phone number

- Rental dates

- Items you’re interested in hiring

- Any additional information you choose to share regarding your trip or rental needs

We may also collect basic website analytics data (such as page views or browser type), but this is not linked to your identity.

2. How We Use Your Information

We use your personal information to:

- Respond to quote requests

- Communicate about bookings and rental details

- Arrange pickup or drop-off times

- Provide customer support

- Manage rental agreements and invoices

- Improve our services and website

We do not sell your information to third parties.

3. How We Store and Protect Your Information

Your information may be stored through:

- Squarespace (website + form submissions)

- Our business email

- Google Drive or Google Sheets (if connected to form storage)

We take reasonable steps to keep your information secure and prevent unauthorized access, loss, or misuse.

Only KJE Living Free Ltd owners or authorized team members have access to your information.

4. Sharing Your Information

We do not share your personal information with third parties except when necessary to run our business — for example:

- Payment processors (e.g., Stripe)

- Accounting or invoicing platforms

- Legal or compliance requirements (rare)

We do not sell or rent your information to outside companies.

5. How Long We Keep Your Information

We retain your information only as long as needed to:

- Provide services to you

- Meet legal or accounting requirements

- Maintain accurate business records

You may request deletion of your information by emailing: {{insert your business email here}}.

6. Your Rights

Under New Zealand’s Privacy Act, you have the right to:

- Access the personal information we hold about you

- Request corrections to your information

- Ask us to delete your information (unless needed for legal or accounting reasons)

To exercise these rights, email us at: {{insert your business email here}}.

7. Website Cookies & Analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site. These do not identify you personally.

You can disable cookies in your browser if you prefer.

8. Updates to This Policy

We may update this Privacy Policy occasionally. The “Last updated” date will reflect any changes.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

KJE Living Free Ltd

North Shore, Auckland, New Zealand

kjelivingfree@gmail.com